Faq

General Faq

It stands for frequently-asked questions, and its a page on a website that gives quick answers. The idea is to keep the answers short and direct so that people find info quickly.

Our online store offers primarily sides of leather. In some specific types of leather, there is the option to purchase by the side, back, or bend. If you you are looking for a different cut than what is shown online, give us a call! We’d be happy to give you a quote. See more about cuts here.

The size of the side varies from piece to piece since the size of steers vary. Typically a jumbo heavy native steer side is about 23-25 square feet. Economy sides are typically a little smaller and range from 21-23 square feet. Read more about sizes of cuts here.

TR stands for tannery run grade. We have four grades: #1, #2, #3 and TR. TR is primary grade that we currently offer online. TR sides are economical and suitable for most projects. If you have a specific need for grade numbers 1, 2 or 3 please give us a call. We usually keep a range of grades in stock. Find out more about grading here.

We love leather just as much as you. We keep the customer in mind throughout all the stages of bringing the leather to you. From our tannery beginning the tanning process with premium heavy native steer to hand selecting your order with your specific end product in mind, we are dedicated to making sure you get the right leather for you. Find out more about us and our team here.

Definitely! Our team has decades of experience in the leather industry so we usually can recommend the leather type, weight, and cut that would work best for your project. You can call us during our normal business hours or you can submit your question here.

The majority of our sides listed on the site are items that we continually keep in stock. Other sides listed are short run or a custom item that was developed therefore quantities are limited. If you are interested in ordering a larger quantity of sides of a leather with limited quantities, contact us for an estimated lead time.

Our website does not feature all products that we are able to provide. What is listed online is what is currently stocked in our warehouse. If you need a particular color, weight, grade, or cut please contact us. If we don’t have it, more than likely we can have it made at our tannery. Contact us or learn more about custom leather.

Of course! Buying leather online can be a daunting task without being about to feel and see details of the leather. We want to make it as easy as possible. Our samples are free (just pay shipping). Note: The color and thickness of the sample leather received could slightly differ from the color of the leather received due to natural variations of the leather. Browse samples here.

Businesses (large and small) may qualify for business pricing. Fill out the electronic application or download the PDF here. We’ll need your tax ID number and a few other pieces of information.

You can typically expect to save 25-40% from the retail price with business pricing.

No. We value all of our business customers whether they operate a small or large business. There is no minimum order requirement.

No. There are are no fees or annual dues. Once you have received confirmation that you have been approved for a business account you will have immediate online access to the business pricing.

Applying is quick and easy. Simply fill out the application and a member of our team will set up your online account. We’ll contact you when it’s ready and you’ll have immediate access to business pricing online.

You can expect a confirmation within 1-2 business days. The communication will typically will be through email.

Shipping is not included for business account orders. All shipping charges are added to the invoice. Most orders are shipped UPS or UPS Ground. We can also ship COD or use your preferred carrier upon request.

No. Order anywhere from 1 piece to 100 (or more if you’d like).

You may place a phone order with us toll free at 1-800-624-7642 or at our office in Bowling Green, KY. Our office hours are Monday- Friday 7:30am -4:30pm CST.

We accept PayPal as well as all major credits including MasterCard, Visa, Discover, and American Express. Business customers can apply for an ALD credit account when established.

The services we provide are fulfilled through our tannery. You work directly with our ALD team in Kentucky for the set up, payment, and delivery of the services provided. Our goal is to take your idea and turn in into a reality while making the process as simple as possible for you. We can discuss your project through phone calls, email, or video conferencing; whichever is more convenient to for you! You can always reach out to us at any point during the process for updates or questions.

The services that we offer are fulfilled using the tannery's own full grain leather. We can produce products provided hardware as well. If you do not currently have help in sourcing understand importance of offering unique therefore also production

The lead time varies per project depending on the intricacy of the project and the order quantity. We try our best to give an accurate time frame at the time of quote.

Most projects will ship via UPS. We will provide tracking information at the time of shipping. If you have a preferred delivery carrier we can make accommodations. See more about our shipping policy.

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